Okta's Business @ Work 2020 Report is Out. Nerds ASSEMBLE!!

Updates from founder-led companies in 5 mins a day

January 29, 2020

Todd McKinnon, Co-Founder and CEO of Okta:

Businesses @ Work paints one of the clearest pictures of how organizations evolve when it comes to technology, and the trend line clearly points to greater adoption across the board; over the past six years, we’ve seen businesses deploy more apps, for more purposes than ever before. This year, the number of apps per customer is up 6% from last year — 10% of our customers now use 200 apps or more to power productive, secure collaboration. Today, technology is a core component of every business strategy, no matter the industry, and apps and integrations play a key role in fueling our modern workforce

  • New apps that made the list of fastest-growing apps for the first time: Snowflake, Atlassian Opsgenie, and Splunk

  • Best-of-breed collaboration tools like Zoom and Slack, absent six years ago, joined the ranks with long-standing collaboration suites like Office 365 and G Suite

  • 78% of Okta’s Office 365 customers have adopted one or more best-of-breed apps with the same functionality as the Office 365 suite, up from 76% last year

  • Employees are showing demand for learning & development: LinkedIn Learning and Grammarly led the way in this category.

  • PayPal and Venmo and leading the way in finance/banking apps.

  • Airbnb’s user-friendly platform still snags a reservation on the top hotel and lodging apps list, with Marriott Bonvoy checking in at the top spot.

Notes about our companies (my emphasis)

  • O365 customers using Slack increased from ~28% in 2018 to ~31% in 2019 (long Slack (WORK)

  • O365 customers using Zoom jumped from ~24% to ~31% (long Zoom (ZM)

  • I truly believe this is a small chink in Microsoft’s armor that we will see play out over time. Azure is growing fast enough to where this might not matter for Microsoft at large.

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